LA Flooring Privacy Policy 

Our Contact Details

Dean Furbey

8 Estuary Court
TQ14 9FA

Phone: 01234 567890

Email: sales@laflooringcontractors.co.uk

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details) when provided by you for the scope of facilitating business transactions with you.
  • Anonymous website user statistics to help us enhance our online visbility, accessibility and facilitate better communication to our customers.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • They are required only to facilitate business transactions.

We also receive personal information indirectly, from the following sources in the following scenarios:

  • Experian
    We reserve the right to request a credit rating from reference agencies depending on the nature of the contract. We use this information to reduce the risk of entering into new business relationships.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting the above mentioned address
  • We have a vital and legal and legitimate interest

How we store your personal information

We keep personal information securly stored in the cloud for a minimum duration of 7 years after our last business activity.

Your details are safe with us. Digital information is kept on storage encrypted at rest and once disposed of is computationally impossible to retrieve.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at the above mentionad address if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at the above mentioned address.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk